CVE-2026-34837
MEDIUM severity · CVSS 4.3 · Missing authorization
4.3CVSS MEDIUM
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.
Impact & exploitability
Attack vectorNetwork
Attack complexityLow
Privileges requiredLow
User interactionNone
Confidentiality impactLow
Integrity impactNone
Availability impactNone
Exploit probability (EPSS)0%
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Affected products we track (1)
Recommendation
Apply the vendor fix in your normal patch cycle. Open any affected product above for its exact safe version.