CVE-2024-57727
HIGH severity · CVSS 7.5 · Path traversal · actively exploited (CISA KEV)
7.5CVSS HIGH exploited ransomware
Actively exploited in the wild (CISA Known Exploited Vulnerabilities).
Known use in ransomware campaigns. Added to KEV 2025-02-13. US federal agencies must patch by 2025-03-06.
Summary
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Impact & exploitability
Attack vectorNetwork
Attack complexityLow
Privileges requiredNone
User interactionNone
Confidentiality impactHigh
Integrity impactNone
Availability impactNone
Exploit probability (EPSS)95%
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Affected products we track (1)
Recommendation
This vulnerability is being actively exploited in the wild — patch affected products urgently. Open any affected product above for its exact safe version.
Additional information
- NVD record
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727